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Gardyn Caps
Microgreens Kit
You have 60 days from the date of first pairing to return your Gardyn Home Device in its original condition in the original box.
To initiate a return, please reach out to our Customer Success team at support@mygardyn.com or chat here in the app or on the website.
If you still wish to initiate a return, please fill out the request form: [click here]. We highly encourage customers to contact our Customer Success team to receive shipping labels.
Please see the table below for return examples:
Full refund
No Refund
Gardyn yCubes™ contain natural elements and, as such, some of them might not germinate.
No sprouts? No problem!
We are happy to replace any yCubes that don’t germinate after 28 days. Please reach out to Customer Support at support@mygardyn.com, or chat here in the app or on the website, to request replacements.
Orders for yCubes™ are not eligible for returns or refunds.
To qualify for our Microgreens seed pad replacement policy, you must:
To initiate a seed pad replacement, please get in touch with us and send your photos to support@mygardyn.com, or chat here in the app or on the website. Microgreens are not eligible for returns or refunds.
This policy applies to Bare Root Strawberries only. Mini Strawberries fall under the yCubes™ policy above.
To qualify for our Bare Root Strawberry replacement policy, you must:
To initiate a Bare Root Strawberry replacement, please get in touch with us at support@mygardyn.com, or chat here in the app or on the website.
Accessories and Spare Parts are eligible for return in unused/unopened condition within 14 days from the original delivery date.
To initiate a replacement, please get in touch with us at support@mygardyn.com.
Gift cards cannot be returned. Gardyn Gift Cards cannot be redeemed for cash or credit except where required by law.
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